Let's Get the Facts Straight

Posted by asa on Fri, 04/22/2005 - 21:31Spreading Firefox

SFX TeamToday, TechWeb has an article that flat out lies about the Firefox 1.0 downloads and claims Opera has had a bigger launch. I'm not sure where they got these bogus, lowball stats, but they need to hear from you all that such blatant factual errors or misrepresentations are not acceptable. I mean, a simple Google News search would have made it quite clear how far Opera lags behind our initial download figures.

And C|net is falling down on the job, too, claiming that it took us five days to hit 1 million downloads. This so-called journalist needs to hear from you all too. Please quote C|Net's original article that refutes this new one about as directly as anything else. The incompetence just amazes me.

Firefox did well over 1 million downloads in the first 24 hours. We topped 10 million in the first month, and broke 25 million in less than 100 days. What gives here? Are they so lazy that they couldn't research themselves? Are they so gullible that someone could hand them the figures from our Preview Release (a beta) and they'd just print it without checking?

It's time for us to start pushing back on this kind of garbage. If you see any articles spreading this crap, I encourage you to write to their authors and editors and demand better.

update: Blake has posted a response at news.com.

- A


Submitted by cyberoidx on Sun, 11/20/2005 - 02:53.

I rgistered here just to prove that Opera is far better than firefox.

Did anyone notice that O is at version 8.0 and FF at 1.5?

Did anyone notice the speed and features that O offers in the basic package (3.5Mb) to FF's (4.5MB, only browser?)

Did anyone notice that O was the first browser with multi-window (cascaded) browsing?

Did anyone compare the advrtisment provided to FF and that to O?

NO
Because most FF users have never ever used another browser than IE. While Opera users are people who left IE long ago on their own will, FF users are those who left IE because FF was just like it, did not have any flaws as of then and a wee bit better.

FF is riding high on its success. I agree that it is much better than IE, but i think it will soon become like it...

Hackers and terrorists target that which is used the most.

Oh yeah. I'm not coming here again.

Submitted by hans on Fri, 08/11/2006 - 13:54.

dear one

I have been online since 1997 as a professional full time web publisher spending many ten thousands of hrs working in my various laptops, mobile devices or desktops much of the time online  .. I used almost any avaialbe browser on the market extensivly, such as

  • opera in regular version and mobile version
  • IE
  • NS
  • Mozilla
  • Konqueror
  • and finally Firefox

from all a.m. browsers i love FF most for multiple reasons that need no listing because the list  is far too long.

the version NUMBER is of absolutely NO significance at all - its just a number nothing more.

If Opera is your preferred choice - that's fine and good for you

millions of other www users apparently are of different oppinion and on my access_log's detailed access stats I see a steadily growing FF community


hans

Solutions of Love |
Secrets of Love
Kriya Yoga

Submitted by jwilde on Tue, 04/26/2005 - 15:29.

Who's Doing The Math?
description

Long before a couple of bloggers were feeding us bs, journalists, advertisers, experts and politicians were doing a mighty fine job of feeding us innumerative bs. According to a recent survey conducted by Jay Leno with the "Jaywalkers" from this year’s "Top Jaywalking Thinkers", they found that 51% of people make shit up, 105% are afraid to look dumb, 67% try too hard to impress others, and 39% belive that 41% of bloggers have hemorrhoids from sitting on their asses. read more

Submitted by sremick on Tue, 04/26/2005 - 14:12.

Just saw this tidbit at WebProNews. Not sure on Steve's stance on it... he simply closes with "Blogs are the new letters to the editor."

--
Click here for Firefox in the press

Submitted by aztecs on Mon, 04/25/2005 - 20:36.

CNet news.com has corrected this article. The corrected paragraph reads:

The Mozilla Foundation's free Firefox browser, which was launched late last year, saw an estimated 2.5 million downloads in just two days. Two months earlier, the first preview release had reached the 1 million mark within five days.

The full article can be read at: http://news.com.com/Big+splash+for+Opera/2100-1032_3-5681184.html

Kudos to CNet for correcting it.

Submitted by Stoned4Life on Tue, 04/26/2005 - 11:27.

A simple, (Our Bad!) left at the end of that sentence would have sufficed as a simple appology (?) for their misconstruid journalism.


The world is at your doorstep. So is Firefox.
http://www.SG-Designs.net
If you click this link, I earn 2 cents.

Submitted by Paeniteo on Mon, 04/25/2005 - 13:02.

The german IT-News site heise.de reports that Firefox Preview has had 1 million downloads in the first 4 days and by comparing this to Opera 8's download stats draws the conclusion that Opera "closes up" to Firefox.

German-speaking users can read the article here (others too, of course):
http://www.heise.de/newsticker/meldung/58964

While they explicitly state that they are using the stats from the FF-preview, the comparison is really unfair and I have no idea why the don't take the count from the FF-stable.
If they want to take the numbers from the FF-preview, they should compare them to Opera's beta releases *lol*

They have an attached forum, so you can point out the "straight facts" there.

Submitted by floffm on Mon, 04/25/2005 - 12:32.

I think its not so importend how many people download a browser. It MUCH more importend how many USE them. So if anyone tell wrong facts, take it cool, relax and watch the stats*.
Don't waste your energy for noop-fights, use it for building a gooood browser!

*For Example (Deutsch):

Submitted by Troels Nybo on Tue, 04/26/2005 - 06:13.

I agree. It has been pointed out several times here at Spreadfirefox that it is not the download numbers that are the real test, it's the user statistics.

And as your image shows the really important thing for Firefox is to take market share away from Internet Explorer.

-----------

Walk in beauty

Submitted by Sharkscott on Mon, 04/25/2005 - 07:40.

I found this article on LinuxInsider.com

http://www.linuxinsider.com/story/1120077EAX1C.xhtml

He mostly talks about Opera and what it does but at the very end of the article he states,

"If IE were the only option, then Opera would be a strong candidate. But Firefox handles all the basics well. For free. And on the Mac."

Thought that it might be of interest to all of us.

Sharky

"and alone and without his nest, shall the eagle fly across the sun"

Submitted by Caligatio on Mon, 04/25/2005 - 01:45.

Although it does not make up for C|net's bad information, I believe they were using the stats from the preview release download (which was 1 million in 5 days). They weren't lying, they were just misled.

Submitted by Troels Nybo on Tue, 04/26/2005 - 06:04.

Yes, journalistic inaccuracies are a very banal fact of life and most likely have been so since the birth of journalism. I have - like many other individuals and organisations - been a victim of such inaccuracies on numerous occasions and if I were in the mood for it I might write articles about those occasions. I might also present some conspriray theories and some of those theories might even be true!

But my experiences with journalists and journalism clearly suggest that the huge majority of journalistic inaccuracies actually derive from ignorance and carelessness, not from a conscious intention to lie.

-----------

Walk in beauty

Submitted by ultramancool on Sun, 04/24/2005 - 23:18.

I downloaded it so i could compare the competition to firefox. I'm still using firefox

Submitted by Stoned4Life on Tue, 04/26/2005 - 11:30.

Not suprised ; )


The world is at your doorstep. So is Firefox.
http://www.SG-Designs.net
If you click this link, I earn 2 cents.<

Submitted by hans on Sun, 04/24/2005 - 16:11.

this months on my site until April 21

3 252073 14.65% Mozilla / Firefox
69 858 0.05% Opera/7.54u1 (Windows NT 5.1)
and a few other listings in my stats totaling less than 5000 for all opera browser

firefox is steadily gaining shares and IE steadily losing shares

that says more than thousand words !
i have never met a person / internet professional using opera - but i see daily professionals using firefox in past weeks

but instead of wasting time for mental war - just focus on further improving - there is still lots to do and to improve in future years - numbers and stats will speak on their own in the future.

hans

Solutions of Love |
Secrets of Love

Submitted by JoshHendo on Sun, 04/24/2005 - 03:00.

I have mailed them saying that they should fix up the bit where they it says that FF CLAIMED to have more downloads. I think this should be "FF DID have more downloads that Opera, and therefore is far more popular, and from that we can tell that is is a better browser that Opera so you should go with FF not Opera" lol.

Submitted by ianbetteridge on Tue, 04/26/2005 - 11:24.

Sorry, Josh, but they won't change that. It's standard practice in journalism to use "claimed" whereever an organisation is saying something. After all, there's no way for the journalist to independently measure the number of Firefox downloads. Remember - reporters REPORT what people say, they don't say it themselves.

Submitted by Cybermagellan on Sat, 04/23/2005 - 17:18.

Well after sending feedback into the company I also like lightdarkness
got the same type of response....however as you noticed I just didn't email the feedback I went straight for the throat. It seems to be a pretty "cookiecutter" response so I assume we all provided enough feedback to warrent a template for responses.

Dear Mr. Christopher,

After review, we made some changes to provide a more apples to apples
comparison in the download numbers.

You can find those changes here:
http://www.techweb.com/wire/software/161501050

Thank you for contacting TechWeb.

_________________________
Fredric Paul
Editor in Chief, TechWeb.com
CMP Media LLC

________________________________________________
I't does exist, I will have to ask the developer
...oh wait I am the developer...um...

Press: Cite this comment

Submitted by Jessehk on Sat, 04/23/2005 - 15:27.

It's an outrage! /sarcasm

Such a strongly worded report on such a small mistake seems unnecessary. Yes, journalists should do all that they can do get correct statistics, but I don't think the sfx community reacted well, or took the right aproach.

Submitted by komencanto on Sun, 04/24/2005 - 01:52.

I can see where you're coming from. It's an easy enough mistake to make. But hey, at least we got it changed!

--
robertwiblin AT hotmail DOT com

Submitted by shakey_snake on Sat, 04/23/2005 - 14:36.

Maybe we should add a new wikipage that lists news organizations and tech analyist who have attempted to smear Firefox or distort facts against Mozilla.

Submitted by ianbetteridge on Tue, 04/26/2005 - 11:26.

Hello? Earth calling? The guy didn't "smear" FF - he made a mistake, and corrected it promptly when it was pointed out. You're starting to talk like a Mac zealot :)

Submitted by asteko on Sat, 04/23/2005 - 15:09.

More than that, I wonder when Mozilla Foundation will respond to these ignorant people with a press announcement or whatever.

Submitted by shakey_snake on Sat, 04/23/2005 - 15:24.

You can't actively respond to every criticism or else you'll end up looking like Barry Bonds.

But a consise (and, importantly, accurate) url we can link to, like saying "hey look who you're in company with now" would make enough statement.

And if a public apology is issued for the inaccuracies we can remove them.

Submitted by me at work on Sat, 04/23/2005 - 18:38.

We have Media Response.

---

Founder, Firefox Materials project

Team Firefox: WP

Press: Cite this comment

Submitted by odi on Sat, 04/23/2005 - 10:45.

This is the title of an article found here on informationweek.com:

"Rush For Opera 8 Bigger Than Firefox's"
.

and this is what they say in the article:

In the first 48 hours since its Tuesday release, Opera 8 was downloaded more than 600,000 times. By comparison, rival Firefox claimed 1,000,000 copies grabbed in the opening 24 hours after its 1.0 version went final in early November 2004.

hmm, this I don't understand. Isn't the title wrong? Well, do they know that 1,000,000 > 600,000 and 24

Submitted by ultramancool on Sun, 04/24/2005 - 18:05.

"Opera was downloaded more in 10 seconds than firefox was in 20. Opera will never be downloaded again."

we shouldn't whine this much about it; IE7 is coming :-)

Submitted by FreeBee on Sat, 04/23/2005 - 09:36.

Well, let's hope that telling them to be at least consistent between articles will help :) I sent them this:

In this article by Munir Kotadia you claim that Firefox took 5 days to reach 1 million downloads.
If you read this article by Stefanie Olsen, you can immediately see, that this can not be correct. How would anyone need 5 days to hit 1 million downloads, if they already had 2.5 million after only 2 days?

Comparing any two competing products would best be based on REAL numbers. Or at least, two articles in the same source for news (in this case being C|Net) should at least be consistent, and not be conflicting with eachother.
You may have quoted some mis-informed source. Please do yourself and your readers a favor and correct this obvious error.

Who knows...

FreeBee

Submitted by Richard M on Sat, 04/23/2005 - 09:07.

They have written an article which has the following near the start:

The Firefox open source browser is full of bugs, some of which are rather serious.

http://news.bbc.co.uk/1/hi/technology/4472219.stm

Submitted by colinpendred on Sat, 04/23/2005 - 09:27.

Seeing as we're getting "the facts straight", it should be pointed out that the BBC article is quoting a technology analyst, rather than it's own opinion. The BBC has always been impartial, but has run a number of articles on Firefox in the past, giving it some very positive coverage.

In this particular article, Bill Thompson goes on to say,

"the bugs in Firefox worry me a lot less than those in IE,"

and

"Unlike closed source, where the program code is locked up, Firefox's code is out there for us all to look at and use as we see fit. And that helps me sleep at night"

Try reading the whole article in future...

Submitted by FreeBee on Sat, 04/23/2005 - 10:01.

Bill did make ONE mistake, though...

In fact the little red button that tells you a "critical" update is available appears almost weekly, sending users off to the website to get the new version and fix yet another bug or security hole.

If that were true, we would now be at version 1.0.30, not 1.0.3 (unless the current date is actually 30 november 2004, and I've been lied to for several months (grin))

FreeBee

Submitted by colinpendred on Sat, 04/23/2005 - 19:31.

True. The point is though, that Firefox advocates only end up sounding like Microsoft press officers if they misrepresent articles, like the BBC news item.

We all know how great Firefox is, nor are we blind to the fact that Firefox has security issues, which is an inevitibility of this type of softare.

The column inches the BBC has given Firefox are invaluable. The BBC website is probably read (and trusted) by more office workers during their lunchbreaks than read a newspaper.

Submitted by protobion on Sat, 04/23/2005 - 06:47.

Now its fixed :

"In the first 48 hours since its Tuesday release, Opera 8 was downloaded more than 600,000 times. By comparison, rival Firefox claimed 1,000,000 copies grabbed in the opening 24 hours after its 1.0 version went final in early November 2004."

Submitted by Fox_E_Mama on Sat, 04/23/2005 - 04:28.

You know why Mitchell Baker, President of the Mozilla Foundation, which develops the Firefox web browser didn't lower herself into a volcano when Firefox 1.0 was downloaded over 1 million times in the first 24 hours (NOT in 5 days as you suggest)? Because she didn't need to. People were already excited about firefox as evidenced by spreadfirefox.com. Firefox downloads speak for themselves except when you misquote them.

Submitted by marvin25 on Sat, 04/23/2005 - 04:17.

You forget one thing Microsoft and they are putting out the word to make Firefox look bad. You have net statistics on Firefox in the last two months. If they show the growth is still strong Microsoft will go after them. Your counter is doing the job that couldn't stop and this is a driving force in showing growth. Get use to it anything that shows Firefox good will not be printed and can show negative they will. Remember if Firefox moves to mainstream then Longhorn is basically dead on arrival. This is the fact of life and there is no changing the facts. They have to kill Firefox fast or they will be dead.

Submitted by Asbjoern Sloth ... on Sat, 04/23/2005 - 16:38.

Wonder why Websidestory have been slient, the last couple of months.

They reported the market shares, every month, from October to 14. Febuary.
Since 28. Febuary they haven't wrote anything about the web browsers market shares.

WebSideStory: Firefox Gains Beginning to Slow
http://www.websidestory.com/services-solutions/datainsights/spotlight.html

--
Asbjørn Sloth Tønnesen
asbjorn.biz

Submitted by me at work on Sat, 04/23/2005 - 04:55.

Just check out Opera and MSN for more info.

---

Founder, Firefox Materials project

Team Firefox: WP

Press: Cite this comment

Submitted by komencanto on Sat, 04/23/2005 - 04:17.

it's good that we got htme to correct themselves. What do you guys make of this article? http://news.bbc.co.uk/1/hi/technology/4472219.stm it seems positive, yet opens with a bunch of questionable negative statements. Bizzaire =)

--
robertwiblin AT hotmail DOT com

Submitted by Sharkscott on Sat, 04/23/2005 - 03:13.

I sent both editor's messages that they should "review the article for accuracy of content". I thought that was a high brow way to put it.

"and alone and without his nest, shall the eagle fly across the sun"

Submitted by lightdarkness on Sat, 04/23/2005 - 00:55.

Response:

Dear Mr. MacLean,

After review, we made some changes to provide a more apples to apples comparison in the download numbers.

You can find those changes here: http://www.techweb.com/wire/software/161501050

Thank you for contacting TechWeb.

Stuart Glascock
News Editor, TechWeb
CMP Media LLC

Submitted by LouCypher on Sat, 04/23/2005 - 06:03.

Other sites that took the article from TechWeb haven't changed the title yet.

SFX Sidebar | SFX Search Plugin

LouCyphermymarker

Submitted by ivanii on Fri, 04/22/2005 - 23:52.

I have reported previous text from this author which was much more malicious, though you can't say that it misrepresented the facts, it was just that facts were written in such way that most people would understand them wrongly. But it was much more serious issue concerning security, than this "I count numbers better", as downpalying Firefox wasn't the real intention of the article that you have quoted, but rather it was Opera promotion.

I have written the mail, and I have mentioned both texts, and I hope that others will do.

--

Microsoft has never won a war in development against anyone. But it proved to be master of marketing. Don't repeat the history. Don't downplay the marketing.

Submitted by rharwood on Sun, 04/24/2005 - 19:48.

Is the CNet author taking kickbacks? See this comment.

Submitted by ianbetteridge on Tue, 04/26/2005 - 11:29.

Whoever posted that comment is an asshole of the highest order.

Submitted by IBFreddy on Fri, 04/22/2005 - 23:20.

This is flat out scary how information for public consumption can be so horribly wrong. It's absolutely inexcusable.

"Bring me my monocle, I want to look rich." - Space Ghost
www.somerandomdude.net

Submitted by IBFreddy on Fri, 04/22/2005 - 23:40.

Good lookin' out asa. You made it all too easy to rebut the article. :)

"Bring me my monocle, I want to look rich." - Space Ghost
www.somerandomdude.net

Submitted by Page Turners on Fri, 04/22/2005 - 22:42.

I'm suprised the Opera CEO would go swimming. Read the update at the top of the article.

Submitted by lightdarkness on Fri, 04/22/2005 - 22:12.

Dear Mr. Glascock,

Your article located here: http://www.techweb.com/wire/software/161501050 Has some blatant lies printed in it.

" In the first 48 hours since its Tuesday release, Opera 8 was downloaded more than 600,000 times, bettering the record set by rival -- and media darling -- Firefox, which claimed 1,000,000 copies grabbed in the opening 100 hours."

Firefox had well over 1,000,000 downloads within the first 24 hours. Over 10 million in the first month, and 25 million in the first 100 days.

Next time you print an article, make sure you do your research. Your flat out lies, and failure to do simple research, has made me and I would assume many others to not take any of your articles as a credible source of tech news.

Please fix this error, and appoligize to the Firefox community. I'm sure we would all appreciate it.

Jay MacLean
lightdarkness

Submitted by Che y Marijuana on Fri, 04/22/2005 - 22:14.

A response to blake's response, from someone from cnet, says the story's been fixed.

Revolutionary Left
Che-Lives

Submitted by lightdarkness on Fri, 04/22/2005 - 23:14.

"The Mozilla Foundation's free Firefox browser, which was first launched late last year, took five days to hit the 1 million download mark."

Doesn't looked fixed to me.

Submitted by Stoned4Life on Tue, 04/26/2005 - 11:28.



The world is at your doorstep. So is Firefox.
http://www.SG-Designs.net
If you click this link, I earn 2 cents.<

Submitted by thenewjane on Tue, 04/26/2005 - 16:33.

I downloaded Firefox months ago and used it a few times. I stopped using it because so many things looked . . . funky, to be quite honest with ya. I realized that I had to tweak my websites tro make sure they looked decent to Firefox users. That didn't make me feel good at all. But, I finally downloaded Firefox again and played with my websites so they look good to Firefix users. That's kinda scarey -- tweaking your site so it looks good to a Firefox user. But, I realized, that's what I'd been doing all along anyway for Microsoft users.

Anyway, popularity doesn't mean a product is good. If that's the case, Microsoft is fabulous! And if a popularity contest is what the Firefox folks are running here, I'm not sure that's what I signed up for.

Submitted by Paeniteo on Tue, 04/26/2005 - 18:51.

Apart from that it's totally OT for this blog post:

You should try to code your websites with valid HTML and CSS code. That virtually guarantees fine rendering in standards-compliant browsers (such as... Firefox).

--> validator.w3.org